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Instant Answers to
Frequently Asked Questions

Help me! Every time I try to open a Microsoft Home Publisher or Microsoft PictureIt! document, PhotoParade Player comes up and tells me it can't open my document.
Help me! PhotoParade Player (and Photo E-mailer) say that I'm not connected to the Internet.
Help me! I'm getting the message that my monitor needs to be 800 x 600. What does that mean?
Help me! Every time I try to open a photo or ZIP file, PhotoParade Player comes up and tells me it can't open my document. I see "An error was encountered while opening the PhotoParade file."
Help me! I purchased software from your web site, but I can't figure out where to go to download it.

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